top of page
FAQ
-
Where is the event located?The event is located at the Pioneer Park 526 E. Main St., Mesa, AZ 85203
-
Where should I park?Click Here for parking map – parking options outlined in Red, Blue, Green, Yellow, Pink & Purple areas.
-
How much does it cost to park?Parking is FREE
-
I plan on drinking and do not want to drive, what transportation methods are available?There are many reliable public & private transportation services in the Phoenix metro area. We recommend LYFT, UBER and/or YELLOW CAB (480) 888-8888. Pick up and drop offs will run shuttle routes ever hour on the hour.
-
Can I take public transportation to the event?Yes, the Valley Metro system provides public transportation throughout the greater Phoenix metro area. Visit for routes, pricing, and tips to plan your trip. Visit valleymetro.org/metrolightrail for more information.
-
Is bicycle parking available?Yes, Racks for bicycles are available.
-
Is there motorcycle parking?Yes, but motorcycles are prohibited from parking in all automobile parking spaces, loading zones, driveways and walkways. Designated motorcycle parking is located on the street level and in the Parking Garage. Improperly parked motorcycles are subject to citing, towing or impounding. Note: Motorcycles with disabled license plates are still required to park in the designated motorcycle parking location always.
-
Are there any hotels located within walking distance of the event?Downtown Mesa area is home to many great hotels located within 3 mile radius of the event.
-
What are the local hotels where I can stay and what are the nightly rates?Delta Hotels by Marriott Phoenix Mesa $169/Night* @ 200 N Centennial Way, Mesa, AZ 85201 20 feet away; across the street from Mesa Convention Center La Quinta Inn & Suites by Wyndham Phoenix Mesa West $161/Night* @ 902 W Grove Ave, Mesa, AZ 85210 2.4 miles away Courtyard by Marriott Phoenix Mesa $175/Night* @ 1221 S Westwood, Mesa, AZ 85210 2.4 miles away Holiday Inn & Suites Phoenix-Mesa/Chandler $141/Night* @ 1600 S Country Club Dr, Mesa, AZ 85210 2.5 miles away Residence Inn by Marriott Phoenix Mesa $184/Night* @ 941 W Grove Ave, Mesa, AZ 85210 2.5 miles away DoubleTree by Hilton Phoenix Mesa $218/Night* @ 1011 W Holmes Ave, Mesa, AZ 85210 2.7 miles away *Rates subject to change. Parking Option: Valet charges TBD
-
Do I have to show my I.D. to purchase beer or liquor?Picture I.D. is required to purchase or consume alcohol. Your I.D. will be checked upon entrance into the event and could be checked randomly as asked throughout the event. Guests 21 years of age and older will be issued a wristband allowing alcohol purchase.
-
Will there be food & Beverage available?Yes, there will be several local food trucks & caterers for you to enjoy including gluten-free and vegan options.
-
Do the food vendors accept debit or credit cards?Not all food vendors accept Debit or Credit cards so please bring cash with you. ATM’s are available for your convenience.
-
What is the cost of admission to this event?General Admission will vary – please visit www.neighborhoodKO.com/tickets
-
What methods of payment can I use to purchase my admission ticket?You can purchase your admission ticket in advance via the website using a credit/debit card. On the day of the festival, cash & card will be an accepted form of payment.
-
Is there an admission cost for children?Yes, families are encouraged to attend! All kids 15 & under must be accompanied by an adult at all times. Kids 12 & under are free, and tickets for students 13+ are $5 (with an active student ID).
-
What is your refund policy?All sales are final, there are no refunds.
-
Will there be ATM machines on site?There will not be ATMs on site.
-
Will there be Wi-Fi available?No. Public Wi-Fi will not be available.
-
Will there be bathrooms on site?Yes. There are Family, Women & Men’s restrooms available.
-
Will there be Baby Changing Stations on site?No
-
Will there be Nursing Rooms on site?No
-
Are pets allowed?Yes, but will need to maintain on a leach at all times and you will be responsible for cleaning up their mess.
-
Is Re-entry allowed?Yes, reentry is allowed with a valid badge. You will need to go through security & bag check every time you reenter.
-
Is the event ADA friendly?Yes, we are committed to making each of our events ADA compliant. The Mesa Convention Center & Venues is an accessible facility in compliance with the Americans with Disabilities Act (ADA). Our design includes accessible parking and entrances, wheelchair ramps, multiple elevators, automatic doors and accessible restroom facilities. For reasonable accommodation requests, please call at least 48 hours prior to your visit.
-
Will First Aid/Medical Personnel be present?Yes, our friends at Medstar will be onsite with their team of certified EMT’s to respond immediately to any guests needing medical assistance.
-
What is your inclement weather policy?This is a rain or shine event.
-
Lost Children & AdultsParents seeking lost children may go to any Information Desk on site and/or notify uniformed or house security or assistance.
-
Will there be emergency assistance available onsite?The Mesa Police Department will be on hand to ensure your safety. Call 911 for any medical emergencies during the event.
-
How can I find out more information?For more event information please contact the event organizer at info@neighborhoodKO.com
-
CODE OF CONDUCTOPS has a zero-tolerance policy for violent, objectionable, disorderly and/or disruptive behavior, including unauthorized solicitors. Violators will be escorted from the premises. We are committed to creating a safe, comfortable and memorable experience for all our event guests. In order to do so, a strict code of conduct has been created and all event participants and patrons are expected follow these rules. Guests will show respect for the event location, grounds, coordinators, vendors, sponsors and participants by leaving the following items at home: ABISOLUTLEY NO TOLERNECE WITH Firearms, knives or other weapons, Coolers and outside food or beverage, Bicycles, skateboards, skates inside premise. The following actions will result in immediate ejection of festival grounds: Fighting or engaging in any action that may harm, endanger, threaten or bring discomfort to anyone. Possession or use of illegal drugs or excessive and irresponsible use of alcohol. Damage, destruction, vandalism or theft of any property. Taunting, abusive or disruptive language and obscene gestures. An individual participating in any of these behaviors will be removed from the event and passes will be revoked. In certain situations, the offender may be arrested. Prohibited Items NO WEAPONS OF ANY KIND (exception: on-duty law enforcement officers with jurisdiction). Including but not limited to pepper spray, slingshots, sticks, bats, clubs, tasers, brass knuckles, etc. Including but not limited to water guns, squirt guns, play swords, etc. Possession of firearms at the Mesa Convention Center & Venues is unlawful under Arizona Revised Statutes 4-244, 4-229 and 13-3102. No open flames No outside food or beverage inside the event Unopened plastic bottle of water per guest is allowed, any size. No coolers or ice chests No drones No Fireworks or explosive/incendiary devices of any kind No skates, skateboards, hoverboards, or bicycles Please refer to the following link more information: https://addpc.az.gov/sites/default/files/Service%20Animal%20Fact%20Sheet.pdf No drugs or drug paraphernalia No chemicals, poisons and/or hazardous materials No laser pens or similar focused-light devices No hydration backpacks or packs, ex. “Camelbacks” No vending of any kind without a vendor pass Sharing & trading is allowed. Sales transactions are not. Any other items that security determines will or could have a negative impact on the event and it’s guests All helium-filled balloons Smoking/Vaping Restrictions: In accordance with the Smoke Free Arizona Act, ARS 36.601.01, smoking and vaping (including use of all types of electronic cigarettes) are prohibited including balconies, patios, interior docks, stairwells and restrooms. Designated smoking areas are located twenty (20) feet from all facility entrances. For more information about Smoke Free Arizona, call 1.877.429.6676 or visit smokefreearizona.org. Cannabis products, edible and non-edible, may not be sold or distributed, regardless of the THC concentration of the products.” COVID Related Measures & guideline recommendations including: Complimentary PPE will be available for all event guests, exhibitors, volunteers, staff, artists. With masks, disposable gloves, hand sanitizer). Regularly scheduled surface disinfecting by janitorial service. Exhibitor booths & seating areas will be spaced out appropriately.
bottom of page